Shipping policy

FleaFlys Shipping Policy

Supplier-fulfilled orders

FleaFlys uses third-party suppliers to fulfill and ship products directly to customers. We do not hold inventory. Shipping origin, processing time, and delivery estimates depend on the item and supplier. Please review the shipping details for your item before placing an order.

US warehouse deliveries to US customers

For items offered with US warehouse fulfillment, delivery to US customers typically takes 2–7 days via local carriers such as USPS. This estimate applies only to items and destinations eligible for that fulfillment route; it is not a delivery promise for every product in our catalog. Any separate order-processing time or product-specific estimate will be disclosed before purchase.

Supplier-direct items

Eligible supplier-direct items typically dispatch within 48 hours, with tracking provided by the supplier. Dispatch means the order is shipped, not delivered. Transit time is additional and varies by the supplier and destination. The shipping origin and estimated delivery time for these items will be disclosed before purchase. Do not assume that the US warehouse 2–7 day estimate applies to supplier-direct items.

TikTok Shop US orders

Products we offer for our TikTok Shop US Local store must be fulfilled from a US shipping location. A product name or label alone does not establish its shipping origin. Shipping estimates and charges shown in the TikTok Shop listing and checkout apply to purchases made there.

Shipping charges and availability

Available shipping destinations, options, and charges are shown at checkout. Charges can vary by item, supplier, destination, and order contents. Free shipping applies only when the stated offer conditions are met. Any applicable import or customs charges for an offered international route will be disclosed before purchase.

Tracking and split shipments

Tracking information will be provided when available from the supplier. Orders containing items from different suppliers may arrive in separate packages with separate tracking information and delivery dates.

Delays and delivery problems

Delivery estimates are not guaranteed arrival dates. Carrier disruptions, holidays, weather, and supplier delays can affect timing. We will notify you of known delays or changes affecting your order and work with you on an appropriate resolution. These estimates do not limit your rights under applicable law.

If your package is delayed, missing, damaged, or marked delivered but not received, contact 2vest2023@gmail.com with your order number. FleaFlys will coordinate with the supplier and carrier to investigate; you do not need to resolve the issue with them on your own.

Delivery addresses and cancellations

Please provide an accurate delivery address at checkout. Contact us immediately if you need to correct an address or request a cancellation. Changes may not be possible once fulfillment has started, subject to applicable consumer rights.

Returns

Refer to our Return and Refund Policy for return eligibility and instructions. Contact FleaFlys before returning any item. Approved returns go to the supplier's designated return address, not to FleaFlys or the shipping carrier.